Despite numerous warnings, challenges with the UK eVisa system remain unresolved. Two weeks after the switch to electronic visas, Nigerians and other travellers are facing difficulties proving their immigration status. Refugees, in particular, are struggling to link their passports to their online visas, while many others are having trouble with basic services, such as accessing healthcare or opening a bank account due to issues with the digital system.
Since the Home Office replaced paper immigration documents with real-time, online-only status in December 2024, many UK residents have encountered complications, especially those returning to the UK from countries like Germany, France, and Egypt. These problems include issues with boarding planes, as airport officials cannot verify their status through the eVisa system.
The Home Office has acknowledged the problems but insists the system brings significant benefits. Civil society and migrant groups continue to urge the government to implement a more reliable system, such as QR codes, to help individuals avoid issues with their eVisa. The current situation leaves many, especially refugees, unable to work, access housing, or receive benefits.
If you’re facing issues with your eVisa, it’s crucial to contact the Home Office Resolution Centre for support. They offer digital assistance for those struggling with the system.
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