Operational Services Manager NHS Jobs 2026 – UK Visa Sponsorship Opportunity | Apply Now

Operational Services Manager – NHS Sponsorship Available

An exciting opportunity is available for an experienced Operational Services Manager to join the Neurology Division at The Walton Centre NHS Foundation Trust in Liverpool.

The successful candidate will join the Neurology Divisional Senior Team and report to the Clinical Business Manager. The role is focused on the day-to-day operational management of neurological services, service improvement, performance management and supporting high-quality patient care.

About the Role

The Operational Services Manager will provide operational leadership across the Neurology service and help ensure that clinical and non-clinical services meet agreed performance, quality and operational standards.

Key Responsibilities

Your responsibilities will include:

• Managing the day-to-day operations of the Neurology service.
• Providing operational leadership across specialist services.
• Supporting pathway development and service improvement initiatives.
• Monitoring data quality, KPIs and operational performance.
• Ensuring waiting-time targets and contracted activity levels are achieved.
• Supporting activity planning and capacity-and-demand modelling.
• Identifying service risks, improvement opportunities and potential hazards.
• Supporting the delivery of Cost Improvement Plans (CIP).
• Managing budgets and financial responsibilities within designated areas.
• Supporting divisional transformation projects.
• Working with senior managers to improve the quality and efficiency of patient services.
• Providing effective leadership during challenging operational situations.

About The Walton Centre

The Walton Centre NHS Foundation Trust is a specialist NHS organisation providing treatment and care in neurology, neurosurgery, spinal and pain management.

Based in Fazakerley, Liverpool, the Trust provides specialist services to patients across the UK and beyond.

The organisation employs approximately 1,450 staff and provides care to around 127,000 outpatients and 18,000 inpatients each year.

The Trust is recognised for its focus on patient care, staff development and specialist neuroscience services.

Person Specification

Essential Qualifications

Applicants should have:

• A degree or equivalent level of experience.
• Relevant management or leadership training or qualification.
• Evidence of recent continuing professional development (CPD).

Desirable

• IHRIM qualification or equivalent relevant experience.

Essential Knowledge and Experience

The successful candidate should demonstrate:

• Experience working in a healthcare environment in a management or supervisory role.
• Strong knowledge of NHS targets and key performance indicators.
• Understanding of NHS national guidance and governance requirements.
• Knowledge of risk management, complaints procedures and NHS governance processes.
• Understanding of NHS and Trust priorities and objectives.
• Knowledge of information governance, GDPR and data-quality requirements.
• Experience in service planning and organisation.
• Experience in service development or change management.
• Experience preparing reports and business cases.
• Experience developing policies and procedures.
• Experience managing staff and maintaining effective employee relationships.
• Experience working with different staff groups.
• Understanding of HR processes, including recruitment, appraisal and performance management.
• Experience with timesheets or related workforce systems.
• Experience analysing budgets and developing Cost Improvement Plans (CIP).

Desirable Experience

• Project management experience.

Skills and Personal Attributes

The ideal candidate should have:

• Excellent interpersonal and communication skills.
• The ability to handle sensitive complaints and challenging situations professionally.
• Strong time-management and organisational skills.
• The ability to prioritise competing demands and meet deadlines.
• Excellent presentation and influencing skills.
• Strong negotiation and motivational abilities.
• The ability to build effective working relationships across different professional groups.
• Strong analytical and problem-solving skills.
• Experience working with multidisciplinary teams.
• Effective team leadership and staff motivation skills.
• The ability to assess complex performance and contractual information.
• A practical and creative approach to problem solving.
• The ability to work independently and make evidence-based decisions.
• The ability to remain effective under pressure.
• Good IT skills.
• The ability to work across different sites when required.
• A high level of confidentiality and professionalism.

DBS Check

The role is subject to the appropriate Disclosure and Barring Service (DBS) checks in accordance with relevant UK legislation.

UK Visa Sponsorship

The employer states that applications from candidates requiring Skilled Worker sponsorship are welcomed and will be considered alongside other applicants.

Applicants who require visa sponsorship should carefully review the role’s eligibility and ensure they meet all relevant UK immigration requirements.

Work Location

The Walton Centre, Liverpool, UK

Why Apply?

This opportunity could be well suited to an experienced healthcare manager looking to take on a senior operational role within a leading specialist NHS Trust.

The position offers the opportunity to contribute to service transformation, operational performance and the delivery of high-quality neurological care.

Please read our disclaimer before applying.

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